Connect with us

Hi, what are you looking for?


Report: 92% of IT decision-makers think process automation is ‘vital’

ROI processautomation

Did you miss a session from the Future of Work Summit? Head over to our Future of Work Summit on-demand library to stream.

According to a new report by camunda, more than nine in 10 (92%) IT decision-makers describe process automation as a vital element of digital transformation. The same percentage considers process automation critical to achieving business optimization and efficiency, and to helping them free up employees to take on more complex, strategic jobs. They support increases in investment in process-related technologies and expect their organizations to put a higher priority on applying automation across operations, revealing that process automation is taking on an increasingly important role in their organizations.

However, the survey also shows the fact that organizations continue to face challenges in their efforts to leverage process automation to its full potential. Just 12% of respondents say they’ve been implementing process automation as planned this year, citing a reliance on outmoded technology, lack of knowledge of how to get started, and confusion over industry terms such as hyperautomation and robotic process automation (RPA). And while increased investment is a positive indicator for continued progress, in order to maximize the impact of this investment, organizations must focus on overcoming the challenges that continue to limit even further success.

To do so, organizations should consider five opportunities for overcoming barriers and embracing process automation to its full potential. This includes continuing to shift toward the cloud and mitigating complexities and orchestrating processes across legacy technologies; embracing flexible, open architecture to support integration with an existing technology stack; fostering business and IT collaboration and ensuring all stakeholders have a seat at the table — including developers and enterprise architects; taking a more holistic approach to RPA; and acknowledging that remote and hybrid work is here to stay, and ensuring all the right processes are in place to support this work model.

Graphic. Process automation pays off. One in three IT professionals reached payback on their process automation investments (><div class='code-block code-block-11' style='margin: 8px 0; clear: both;'>
<script async src=
100% ROI) within one year. 72% of respondents attribute at least a 50% return on process automation investments within a one year period.” width=”738″ height=”600″ data-recalc-dims=”1″ srcset=” 1826w, 300w, 768w, 738w, 1536w, 400w, 750w, 578w, 930w” data-lazy-sizes=”(max-width: 738px) 100vw, 738px” src=”;resize=738%2C600&strip=all”/>

ROI processautomation
100% ROI) within one year. 72% of respondents attribute at least a 50% return on process automation investments within a one year period.” width=”738″ height=”600″ srcset=” 1826w, 300w, 768w, 738w, 1536w, 400w, 750w, 578w, 930w” sizes=”(max-width: 738px) 100vw, 738px” data-recalc-dims=”1″/>
Camunda commissioned Regina Corso Consulting to conduct a survey among more than 600 IT decision-makers in North America and Europe to understand the state of process automation.

Read the full report by Camunda.


VentureBeat’s mission is to be a digital town square for technical decision-makers to gain knowledge about transformative technology and transact.

Our site delivers essential information on data technologies and strategies to guide you as you lead your organizations. We invite you to become a member of our community, to access:

Advertisement. Scroll to continue reading.
  • up-to-date information on the subjects of interest to you
  • our newsletters
  • gated thought-leader content and discounted access to our prized events, such as Transform 2021: Learn More
  • networking features, and more

Become a member

Source link

Click to comment

Leave a Reply


Online Business Success

Anne Solhaug Tutar is a Partner at Antler, a global early stage investment firm, and former founder of health food startup Future Foods. getty...

Top Stories

Transfer between custodied and non-custodied accounts can now take place within the Solflare wallet Source link

Online Business Success

Kelly O’Neil is a multi-award-winning profit strategist, brand-marketing expert, and host of the EPIC podcast. getty If you’ve been grinding and hustling your way...

Online Business Success

Adam Povlitz is CEO/President, Anago Cleaning Systems, a leading franchise focused on technological advances in janitorial operations. Getty Technology continues to enhance how we...

Loan And Finance

Authored by Cardinus Risk Management The Government has confirmed that the new counter terrorism “Protect Duty” legislation will become law in the next session...

Online Business Success

Dan Boram is CEO at AURA, a leading design-build company focused on creating experiential office environments. Getty The nature of the workplace has permanently...


You May Also Like


Introductions get a lot of attention. I’ve explored the topic of how to write them even though as a reader, I always skip them....

Online Business Success

The internet is now our nervous system. We are constantly streaming and buying and watching and liking, our brains locked into the global information...

SEO Guide

There are all kinds of pictures of the world on the internet, but to find one of these specific pictures that you want to...

Online Business Success

You can think of link building in many ways. I like to call it tedious, painful, and a test of patience. It’s also necessary...